Store and Albums products – Refund Policy
If you cancel a purchase of a product before the manufacture has commenced and are entitled to a refund. Your order details and design will be confirmed by Us with emails. Once everything is approved by emails your order will be sent to production. After the order is sent to production team there is no refund. I will usually refund any money received from you using the same method originally used by you to pay for your purchase. I will process the refund due to you as soon as possible and, in any event, within 14 days of the day I received your valid notice of cancellation. If a wedding album is damaged or missing during the shipping we will print a new album or the album will be repaired
Digital products
Due to the nature of digital products, we cannot issue a refund once the files have been downloaded. However, I will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion. Nothing herein grants an obligation by Me to issue a refund. However, I will do everything possible to ensure that you are happy with your purchase! Please know that your satisfaction is our goal. I stand behind my products and with our customers! I want you to be satisfied with the outcome so I will make a reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so I can help resolve the issue.
Purchases and payments
We accept the following forms of payment:
– Visa
– Mastercard
– Bank Transfers
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Euros. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Shipping and returns:
To return your product, you should return your product to:
PB WEDDINGS LTD – Pawel Bebenca
21 Leighsbridge NAVAN
C15 X8W8
IRELAND
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping any item, you should consider using a trackable shipping service or purchasing shipping insurance.